MSA Consolidation in Document Storage for Major Healthcare Client
Total savings of $2.15 Million for Healthcare Organization
Situation
Our client had more than 30 separate regional agreements for document storage consisting of a total of 1.2 million cubic feet. Services provided in addition to storage included shredding and data management with 2x the revenue of document storage. These were not initially included in the scope of the engagement.
Dryden was engaged to identify risk, benchmark the program, and assist with producing a new MSA. This was accomplished by competitively bidding the program, putting in place third party independent auditing across all regions, and implementing SRM reporting and validation.
Solution
Key Factors
- Multiple MSAs across different regions
- Services that had greatly expanded past original scope
- Document storage spend over $5 Million
- Data collection and consolidation
- Baseline of existing program
- Solicit proposals from competitors
- Evaluated agreement KPIs and metrics
Scope
of Services
Success
- $2.15 Million in total savings
- Elimination of various fees and reduced frequency of allowable price increases
- Recovered $20K in twice charged annual rate for inactive site with ongoing storage
- Implemented new KPIs into agreement